Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Kemse Group Ltd, trading as Kemela (www.kemela.co.uk), collects, uses, and protects your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
1. Who We Are
Kemse Group Ltd is the data controller for personal information collected through this website. If you have any questions, contact us at support@kemela.co.uk.
2. What Data We Collect
We may collect the following information when you place an order or contact us:
- Name and contact details (email, phone, address)
- Payment information (processed securely via our payment provider)
- Order history and preferences
- Website usage data (via cookies)
3. How We Use Your Data
We use your data to:
- Process and fulfil your orders
- Communicate with you about your orders or enquiries
- Improve our website and customer experience
- Comply with legal obligations
We do not sell your personal data to third parties.
4. Third-Party Brand Products
We sell products from a range of third-party skincare brands. We do not share your personal data with these brands. All products are sourced directly from manufacturers and authorised distributors.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
7. Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data, and to object to or restrict its processing. To exercise your rights, contact us at support@kemela.co.uk.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.